THE WESTERN OUTLET
by El Alazan

Let's Connect

Real people. Real boots. Real answers. Get in touch with us—by phone, visit, or message.

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Call Us

(859) 800-2478
Mon–Sun 11 AM–8 PM

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Visit Us

164 E New Circle Rd
Lexington, KY 40505
5 minutes from I-75

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Email

[email protected]
Response within 24 hours

Why Reach Out to The Western Outlet

Real Local Presence

Established in 2026. We're a real store in Lexington with real expertise in western wear, boots, and services. You can visit us, call us, or reach us online—we're here.

Expert Services

Boot stretching. Custom fitting. Hat cleaning and shaping. We don't just sell boots—we make them fit right. Real craftsmanship. Real help.

Bilingual Support

Hablamos Español. Our team is ready to help you in your preferred language. Real service for our real community.

Easy to Reach

Call, visit, or message. Whatever works for you. We respond to inquiries within 24 hours. No runaround. No gatekeeping.

What Can We Help With?

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Boot Questions

Inventory, sizing, specific styles

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Sizing & Fit

Not sure about your size? We'll help.

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Services

Boot stretching, hat cleaning, fitting

Other

General questions or feedback

Choose your topic above or use the form below. Either way, we'll help.

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours during business hours. For urgent requests, call us directly.

Common Questions

What's your phone number?

Call us at (859) 800-2478. We're happy to help with questions about boots, sizing, services, or directions.

What are your hours?

We're open Monday through Sunday, 11:00 AM to 8:00 PM. Closed only on major holidays. Call ahead if you're unsure about availability.

Where are you located exactly?

164 E New Circle Rd, Lexington, KY 40505. We're just 5 minutes from I-75 with easy access and ample parking. Use Google Maps for directions.

How long does it take you to respond to messages?

We respond to all messages within 24 hours during business hours. For urgent questions, call (859) 800-2478 and we'll help right away.

Can I ask about inventory online?

You bet. Use the contact form to ask about specific boots, sizing, or apparel. We'll get back to you with availability and details.

Do I need an appointment for boot fitting or services?

Appointments are recommended to ensure we're ready for you, but walk-ins are welcome. Schedule online or call us to book a time.

Do you ship boots or offer online sales?

We're primarily an in-store experience where our expertise shines. Sizing, fit, and service require hands-on help. Visit us in person or call with specific questions.

What languages do you speak?

English and Spanish. Hablamos Español. Our bilingual staff is ready to help you in your preferred language.

Ready to Visit?

Get Directions Call Store

164 E New Circle Rd, Lexington, KY 40505
(859) 800-2478 • Mon–Sun 11 AM–8 PM