Let's Connect
Real people. Real boots. Real answers. Get in touch with us—by phone, visit, or message.
Why Reach Out to The Western Outlet
Real Local Presence
Established in 2026. We're a real store in Lexington with real expertise in western wear, boots, and services. You can visit us, call us, or reach us online—we're here.
Expert Services
Boot stretching. Custom fitting. Hat cleaning and shaping. We don't just sell boots—we make them fit right. Real craftsmanship. Real help.
Bilingual Support
Hablamos Español. Our team is ready to help you in your preferred language. Real service for our real community.
Easy to Reach
Call, visit, or message. Whatever works for you. We respond to inquiries within 24 hours. No runaround. No gatekeeping.
What Can We Help With?
Boot Questions
Inventory, sizing, specific styles
Sizing & Fit
Not sure about your size? We'll help.
Services
Boot stretching, hat cleaning, fitting
Other
General questions or feedback
Choose your topic above or use the form below. Either way, we'll help.
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours during business hours. For urgent requests, call us directly.
Common Questions
Call us at (859) 800-2478. We're happy to help with questions about boots, sizing, services, or directions.
We're open Monday through Sunday, 11:00 AM to 8:00 PM. Closed only on major holidays. Call ahead if you're unsure about availability.
164 E New Circle Rd, Lexington, KY 40505. We're just 5 minutes from I-75 with easy access and ample parking. Use Google Maps for directions.
We respond to all messages within 24 hours during business hours. For urgent questions, call (859) 800-2478 and we'll help right away.
You bet. Use the contact form to ask about specific boots, sizing, or apparel. We'll get back to you with availability and details.
Appointments are recommended to ensure we're ready for you, but walk-ins are welcome. Schedule online or call us to book a time.
We're primarily an in-store experience where our expertise shines. Sizing, fit, and service require hands-on help. Visit us in person or call with specific questions.
English and Spanish. Hablamos Español. Our bilingual staff is ready to help you in your preferred language.
Ready to Visit?
164 E New Circle Rd, Lexington, KY 40505
(859) 800-2478 • Mon–Sun 11 AM–8 PM